The Critical Step: Document Everything Before Dispatch

Before your parcel begins its journey with HubBuyCN, comprehensive documentation is essential. This creates an indisputable record of the item's condition and specifications at the point of origin.

1. Detailed Photographic Evidence

Take clear, time-stamped photographs of your item from multiple angles before

  • Photos of the actual item, showing any existing condition.
  • Photos of the packaging process: the item being wrapped, placed in the box, and surrounded by cushioning material (bubble wrap, foam, etc.).
  • Photos of the fully sealed and labeled

Ensure photos are well-lit and high-resolution, clearly showing the packaging integrity.

2. Accurate Weight and Dimension Data

Record the precise weight (in kilograms or pounds) and the exact dimensions (length, width, height) of your fully packaged parcel. You should:

  • Use a calibrated scale and measuring tape.
  • Note this data alongside your photos. Many shipping platforms, including HubBuyCN, allow you to upload this information during the waybill creation process.
  • Keep a personal record. This data is crucial for verifying that the parcel handled throughout the route matches what you dispatched.

How This Documentation Supports Claims

In the unfortunate event of handling issues during transit—such as crushing, water damage, or tampering—this evidence becomes invaluable:

  • Establishes Proof of Condition:
  • Facilitates the Claims Process:
  • Provides Objective Evidence:
  • Clarifies Liability:

Best Practices Summary

  1. Document Rigorously:
  2. Use Secure Storage:
  3. Communicate with HubBuyCN:
  4. Package for the Worst:

By making a record of packaging photos and weight data a standard procedure, you transform from a passive sender into an active protector of your goods. This simple, yet powerful habit empowers you to navigate the complexities of long-haul shipping with confidence and provides the necessary support to resolve any transit issues efficiently with HubBuyCN.