Quality assurance is a cornerstone of a successful shopping experience with an agent. LoongBuy's Quality Check (QC) process is designed to give you confidence and control before your items are shipped. This guide will walk you through how to access QC photos, review them effectively, and formally request modifications or rejections if an item doesn't meet your standards.
What is the LoongBuy QC Inspection?
Once your purchased item arrives at the LoongBuy warehouse, their quality control team conducts a visual inspection. They capture detailed photographs—typically including overview shots, close-ups of logos, tags, stitching, materials, and any potential flaws—against a standard backdrop. These QC images
How to View Your LoongBuy Quality Check Photos
Accessing your inspection photos is a straightforward process:
- Log in to your LoongBuy
- Navigate to "My Warehouse" or a similar section to view your stored items.
- Locate the item that has been processed. Items with completed QC will have a status indicator (e.g., "Inspected" or "QC Done").
- Click on the item or a "View Photos"/"QC Photos" button to open the image gallery.
Review all images meticulously. Zoom in to check for details like color accuracy, stitching consistency, alignment, and any undisclosed defects.
The Rep QC Guide: What to Look For in QC Images
Use this checklist for a systematic QC image review:
- Accuracy:
- Craftsmanship:
- Flaws:
- Completeness:
- Craftsmanship:
How to Request Changes or Reject Items
If you identify an issue, you must communicate clearly and promptly through LoongBuy's system.
How to Reject Items on LoongBuy
If the item is fundamentally wrong or has severe flaws:
- In the QC photo section, locate the "Request Modification" or "Reject" option.
- Clearly state your reason for rejection (e.g., "Item is wrong color," "Has a large stain on front").
- You can reference specific QC photos by number or description.
- Submit the request. LoongBuy will typically contact the seller for a return or exchange. Note that rejection is usually only possible before the item is shipped internationally from the warehouse.
How to Request Minor Modifications
For requests like tighter packaging or removal of tags:
- Use the same "Request Modification" feature or the warehouse message system.
- Provide explicit, simple instructions (e.g., "Please remove all Chinese tags before shipping," "Please add extra bubble wrap").
- These requests are handled during the packing stage before your parcel is dispatched.
Pro Tips for a Smooth LoongBuy QC Process
- Act Quickly:
- Be Specific:
- Understand Limitations:
- Communicate Politely:
- Be Specific:
Conclusion
Mastering the LoongBuy QCquality check photoshow to reject itemsrequest changes, you turn a simple agent service into a reliable and controlled shopping journey. Always leverage this essential inspection step to protect your investments and avoid unpleasant surprises.